Frequently Asked Questions
Everything you need to know about your BPerfect beauty journey.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free delivery on all orders over $50. Once your order is dispatched, you will receive a tracking number via email.
Are BPerfect Cosmetics products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we permit third-party testing.
What is your return policy for opened makeup products?
For hygiene reasons, we can only accept returns on products that are unused, unopened, and in their original packaging within 14 days of receipt.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How do I find the right shade for my skin tone?
You can use our online Shade Finder tool located on each product page, or contact our customer service team with a photo of yourself in natural light for a personalized recommendation.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 30 minutes of placing your order if you need to make any changes.